System Working

System Working

System working covers the activity often referred to as ‘support services’. These services have touch points across health and care in Lincolnshire, and range from Information Management and Technology (IM&T) to large scale financial investment planning (capital investment) and our transport strategy.

These enabling work streams identify where change is required, measure our impact as we make the change and ensure we are delivering the original goals of the STP.

These “enablers” include:


Gathering the data we need from many different systems and analysing it to support the development of plans and projects, monitor progress and measure impact.

Workforce Strategy & Planning

Ensuring we have the right number of people with the right skills and competency employed in the right place at the right time to deliver on the short and long term objectives.


Organisational development and leading large scale change

Improving the quality and safety of patient care by enhancing the effectiveness of systems through the provision of interventions that build capacity and capability to achieve collective goals, improving the performance and health of systems, enabling people to flourish, thrive and have meaning in their work.

Communications & Engagement

To actively support engagement and communication with staff, patients, the public and media about all developments in the STP and driving stakeholder engagement at every stage of planning and decision making.

Programme Management Office

The infrastructure to support good governance around project and programme delivery, ensuring our projects run to time and budget

Estates Strategy

Ensuring our buildings and facilities are fit for purpose, well maintained and have the right investment to support delivery of our new and existing services

An example of system working:

Lincolnshire’s Care Portal - Changing the way we use your health and care information to improve your care

In Lincolnshire, we are improving the way information about you is shared between health and care workers in order to deliver better care.

Any health and social care organisation that you have contact with keeps a record about you. Some information is recorded on paper records but most is held electronically on secure computer systems across a number of organisations. The information includes care you have received and any conditions that you are currently being treated for. We have over 100 different systems in Lincolnshire and the local hospital trust alone has as many as 80.

Staff looking after you, such as doctors and nurses, rely on the information in your records to plan and deliver your care effectively. Lincolnshire’s health and care organisations have come together to launch a new system which will make it easier for staff to review the information they need to look after you, even if your treatment has been provided by more than one organisation in Lincolnshire.

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