9th February 2021

We are getting a number of people not turning up for their vaccine appointments.  If you need to amend or cancel your appointment, please do not contact the vaccination site – they cannot amend/cancel your booking for you.

Instead you should amend or cancel your booking via the route you originally used to book.  For example, if you booked online via the national booking service, then you need to go to ‘manage my appointments’.

If you booked via your GP, you should contact your GP to amend or cancel your appointment.

If you are aged 70 and over or you have previously received a letter saying you are at high risk from coronavirus (clinically extremely vulnerable) and not had your COVID-19 vaccine yet, please contact the NHS to arrange your appointment. Visit the National Booking Service or call 119.

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