New roles

As part of the NHS Long Term Plan to deliver personalised care to 2.5 million people living in the UK by 2023/4, a series of specialist roles have been created to help people access the support and advice they need.

3 Roles infographic .jpg

Social Prescribing Link Workers

Social prescribing Link Workers (SPLWs) are becoming an integral part of Multi-Disciplinary Teams in Primary Care Networks (PCNs). They assist in delivering non-medical care through referrals, working in partnership with other agencies, local authorities and community groups.

In this video, Chey Brown, Social Prescribing Lead for Lincolnshire Community Voluntary Services talks about her role and the impact it has on the people she supports.

Useful Links

Social Prescribing in Lincolnshire

Care Coordinators

Care Coordinators work alongside GPs and other primary care professionals within Primary Care Networks (PCNs) to provide extra capacity, support and expertise to patients who are having clinical conversations. They ensure that their individual needs are addressed and that appropriate support is provided by creating a single personalised care plan. Care Coordinators will also take into account local priorities, health inequalities and population health management risk stratification.

Health & Wellbeing Coaches

Health and Wellbeing Coaches use health coaching skills to establish a one-to-one partnership with individuals in their care, in order to improve levels of ‘patient activation’. They take a supportive and non-judgemental approach to help people develop the knowledge, skills and confidence to become advocates for their own care so that they can achieve their health and wellbeing goals. Their open approach is designed to encourage the person to self-identify issues and subsequent treatment options, making people more active in their health and care.

Community Connectors

Community Connectors are local people who link others in their local community with activities and organisations that can help improve their quality of life.

Peer Support Workers

Peer Support Workers are people who have lived experience of mental health challenges themselves. They use these experiences and empathy to support other people and their families receiving mental health services. Peer support workers join other members of someone’s care team to help support their wellbeing and provide inspiration for their recovery.

Peer support worker | Health Careers  
A day in the life of a Peer Support Worker :: Lincolnshire Partnership NHS Trust (

Clinical Pharmacists

Clinical Pharmacists are increasingly working as part of general practice teams. They are highly qualified experts in medicines and can help people in a range of ways. This includes carrying out structured medication reviews for patients with ongoing health problems and improving patient safety, outcomes and value through a person-centred approach.

NHS England » Clinical pharmacists

Mental Health Practitioners

Mental Health Practitioners are experienced Mental Health Clinicians drawn from AHPs, Nursing etc. They work in the heart of the communities within the Integrated Place Based Teams to support people with Mental Health issues lead the best quality of life they can.

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