Acute Medicine at Grantham Hospital

What are we asking you to consider

We want you to tell us what you think about our preferred option to develop:

  • Integrated community/acute medical beds at Grantham & District Hospital

What are the services and how are they currently organised?

Acute medical beds work alongside, but are separate from, Accident and Emergency (A&E) departments.

The primary role of these services is to provide assessment, investigation and treatment for patients with particular medical (i.e. not surgical) conditions such as severe headache, chest pain, pneumonia, asthma or chronic obstructive pulmonary disease (COPD), who are referred by their GP or come via the A&E department.

In these services the care is provided by a multi-disciplinary team of doctors, nurses, therapists and support staff.

The acute medical beds team is responsible for coordinating initial medical care for all the patients they see, whether they need a hospital stay or are able to return home after assessment and treatment in one of the walk in (ambulatory) units.

If patients do need a hospital stay they will either be admitted to an acute medical assessment bed or transferred to another specialist ward or department. This can sometimes involve patients being transferred between hospital sites to ensure they get to the team that provide the right care and treatment.

United Lincolnshire Hospitals NHS Trust (ULHT) currently provides acute medical beds at Lincoln County Hospital, Pilgrim, Boston Hospital and Grantham & District Hospital.

In line with the limited range of presenting emergency conditions [as highlighted in the urgent and emergency care section] that Grantham & District Hospital A&E department can deal with, the level of care and complexity of patients seen by the acute medical beds service at this hospital is lower than that at Lincoln County Hospital and Pilgrim, Boston Hospital.

The reduced service available at the Grantham & District Hospital is well understood by the local healthcare system, including the ambulance service. If they assess a patient local to Grantham as having a care need greater than can be dealt with at Grantham & District Hospital, they will take them to the next closest hospital with the right facilities and skills to care for them.

A summary of the current acute medical beds provision at ULHT’s hospital sites is set out below.

Lincoln County Hospital

Pilgrim, Boston Hospital

Grantham & District Hospital


Operates 24/7

Services: Full A&E


Operates 24/7

Services: Full A&E


Operates 08.00-18.30

Services: Not full A&E

Acute medical beds

Same Day Emergency Care

Medical Emergency Assessment Unit

Frailty Unit??

Medical Emergency Short Stay

Medical wards

Acute medical beds

Acute Medical Unit??

Integrated Assessment Centre??

Frailty Unit??

Medical  wards

Acute medical beds

Emergency Assessment Unit:

Medical wards

Please see earlier section for description of temporary changes in response to COVID-19

What are the challenges and opportunities for acute medical beds at Grantham & District Hospital

This section sets out the challenges and opportunities for acute medical beds and what we hope to achieve by making changes.


  • There is a rising demand for acute medical beds services and more patients have complex needs.
  • Our local acute medical beds services struggle to recruit enough doctors and nurses, which means:
    • We cannot consistently provide the level of service quality we or our patients aspire to.
    • We need to fill vacancies with temporary staff, where we can.
    • There are increased service and patient safety concerns.
  • In addition, Grantham & District Hospital faces further staffing challenges in this area as:
    • Its Accident and Emergency (A&E) department sees a limited range of presenting emergency conditions because of its small size and limited availability of specialist staff; which in turn means
    • Its acute medical bed service treats fewer patients with a lower level of care needs compared to Lincoln County Hospital and Pilgrim, Boston Hospital.


By making changes, we can look to ensure:

  • High quality acute medical services are delivered locally in a sustainable way for the long term, by:
    • Achieving a balance between access and ensuring the long-term existence of services.
    • Ensuring the volume and complexity of presenting emergency conditions at hospitals in Lincolnshire is matched to the level of acute medical beds service provided from each site.
    • Improving the ability of services to attract and retain talented and substantive staff through building a strong, high quality and successful service.
    • Improved integration with community health and care services.
  • Patients who require specialist care are identified early and attend the right service, first time and receive the best possible care.
  • Patient health and the overall patient experience are improved.
  • Better integration and collaboration with patients’ GP surgeries and community teams

The feedback from engagement about acute medical beds at Grantham & District Hospital and how we have used it

There has been ongoing engagement with the public throughout the Lincolnshire Acute Services Review programme, particularly through the ‘Healthy Conversations 2019’ engagement exercise.

Some consistent themes in relation to acute medical beds, a number of which specifically related to Grantham & District Hospitals, have been shared by the public and stakeholders throughout our engagement to date:

  • A need to keep medical treatment as local and easy to access as possible.
  • Concerns around distance and accessibility, poor public transport and access for patients or family who cannot afford the travel costs.
  • The ability of the ambulance service to transfer patients safely when required.
  • Specific to Grantham & District Hospital:
  • Acute medical beds at Grantham & District Hospital might take pressure off Lincoln County Hospital and Pilgrim, Boston Hospital.
  • Concerns around how any proposed changes might affect other wards and services at Grantham & District Hospital.

We have consistently looked to take into account all public and stakeholder feedback throughout our work.

What is our preferred option?

Our preferred option is to establish integrated community/ acute medical beds at Grantham & District Hospital, in place of the current acute medical beds.

The integrated community/ acute medical beds would be delivered through a partnership model between a community health care provider and United Lincolnshire Hospitals NHS Trust. The care of patients would still be led by consultants (senior doctors) and their team of doctors, practitioners, therapists and nursing staff.

It is anticipated this change would affect around 10% of those patients currently receiving care in the Acute medical beds at Grantham & District Hospital. This is equivalent to 1 patient a day, on average. These patients would receive care at an alternative hospital with the right skills and facilities to ensure the best possible care.

A key part of our process to evaluate options to tackle the challenges we face was to hold a clinically led health system stakeholder workshop and four workshops with randomly selected members of the public.

For acute medical beds two solutions remained following the short listing of options:

  • No provision of acute medical beds at Grantham & District Hospital
  • Provision of integrated community/ acute medical beds at Grantham & District Hospital

Attendees at the workshop were asked to think about the advantages and disadvantages of the two proposals against agreed criteria.

The outcomes of the evaluation in terms of the attendees that showed a preference for a proposal are set out below.

Support for change proposals for acute medical bed services at Grantham & District Hospital

Support for change proposal



Integrated community/ acute medical beds



No acute medical beds



No preference



Impact Analysis

As we have developed our proposals we have considered the quality and equality impact of the preferred option for acute medical beds.

Through our equality impact assessment we identified two groups of people, defined by protected characteristics, which may be more likely to be impacted, positively or adversely, by this proposal. These groups are Age and those who are economically disadvantaged.

Our observations from these assessments are set out below. We will continue to review and develop these, including the impact on different groups of people within our population, with independent support, through our public consultation in light of the feedback we receive.

Potential positive impacts

  • Acute medical beds provision would continue to be delivered at Grantham & District Hospital through a high quality service delivered in a sustainable way for the long term – including a more sustainable medical and nursing workforce.
  • The majority of patients (estimated to be 90%) cared for in the acute medical beds at Grantham & District Hospital would continue to be cared for in the integrated community/ acute medical beds.
  • The preferred option would deliver a more comprehensive local service provision at Grantham hospital, specifically in relation to the ‘frail’ population, thereby reducing pressure on acute hospital sites at Lincoln and Boston.
  • The preferred option would enable Grantham & District Hospital to build a centre of excellence for integrated multi-disciplinary care (particularly for frail patients), supports improved community-based management of long term conditions and supports reduced lengths of stay in hospital beds.
  • An estimated 10% of patients (equivalent to 1 a day on average) currently cared for in the acute medical beds at Grantham & District Hospital would not be able to have their care needs met in the integrated community/ acute medical beds. Instead, they would receive their care at an alternative site with the right facilities and expertise to ensure the best outcomes.

Potential adverse impacts

  • For the small number of patients (estimated to be around 1 a day) with higher acuity needs who wouldn’t be able to have their care needs met by the integrated community/ acute medical beds, treatment will be received at an alternative site with the facilities and skills to look after the most seriously ill patients.
  • These patients would get the specialist input they require at the right time and receive the best possible care. However, it is acknowledged that needing to travel further for this care may be seen as an adverse impact by some people.
  • Of those patients seen at an alternative site, it is estimated that there would be no increase in the number of patients travelling more than 60 minutes by car, the threshold set by the local health system for this type of activity.  However, given the serious nature of the conditions these patients are expected to have, most are likely to travel by ambulance.
  • Of those attending an alternative site it is estimated around 40% would attend Lincoln County Hospital and the remainder would attend hospitals out of the county, with the majority going to Peterborough City Hospital.
  • The friends and family of those patients receiving treatment at an alternative hospital, which better meets the patients care needs, may have to travel further to see them.

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