How have we involved the public so far?
Our review work over the past few years has been led by Lincolnshire’s senior clinicians, who have experienced working in the services which are being considered.
As well as benefiting from the expertise of these clinical leaders, we have undertaken significant engagement with the public across Lincolnshire. This has involved explaining the challenges, discussing the possible solutions and ensuring their views have also influenced the developing ideas for improvement. An overview of this process is summarised here:
Phase 1 – 2013: the first public engagement on this review occurred, via Lincolnshire Sustainable Services Review (LSSR) programme
Phase 2 – 2014-2017: Our Lincolnshire Health and Care Programme (LHaC) programme included stakeholder engagement events, task and finish groups, and Clinical Senate reviews to develop and design models of care
Phase 3 – 2017-2021: LHaC transitioned into the Acute Services Review (ASR), which continued to engage with clinicians, stakeholders and the Clinical Senate to develop these initiatives
The latest engagement programme that has fed into this review was Healthy Conversation 2019. During this six-month exercise we asked the public and many other stakeholders to tell us their views on a range of NHS services, and contributory factors such as access and workforce issues. Feedback from this helped us develop the review process into possible solutions that NHS Lincolnshire CCG could take to public consultation. Similarly, the public feedback helped develop our understanding of public concerns, such as the importance of 24/7 walk in access to urgent care services in Grantham.
